Date: Jan, 2, 2023
Privacy Notice and Personal Data Protection Policy
At VIDAL & ASTUDILLO Ltda, we value the trust of those who provide us with their information and are committed to protecting your personal data in accordance with Colombian Law 1581 of 2012, Decree 1377 of 2013, and other applicable regulations.
This policy applies to all individuals who interact with us, including employees, contractors, clients, suppliers, business partners, and any other natural or legal persons whose personal data is subject to our processing.
1. What information do we collect?
We may request or receive information such as:
- Name, identification number, address, email, and phone number.
- Commercial, financial, or contractual data necessary for our operations.
- Information required by law for labor, commercial, or service relationships.
All information is collected lawfully, proportionally, and for clearly informed purposes.
2. How do we use your data?
Your personal data may be used for the following purposes:
- To comply with obligations arising from labor, commercial, or service contracts.
- To manage billing, payments, orders, support, and customer service.
- To meet legal, accounting, or regulatory requirements.
- To develop communication, marketing, or loyalty activities, when authorized.
- To maintain internal security and control measures.
3. Your rights
According to Colombian law, you have the right to:
- Access, update, and correct your personal data.
- Request proof of the authorization granted for data processing.
- Be informed about how your information is used.
- Request the deletion of your data or revoke your authorization when applicable.
- File complaints before the Superintendence of Industry and Commerce (SIC) for violations of data protection regulations.
4. How to exercise your rights
You may contact us through the following channels:
Web form: contact us Address: Cr 1 Oe. 13-45, Cali, Valle del Cauca
All requests will be handled in accordance with the procedures and timelines established by Colombian Law 1581 of 2012 and its regulatory decrees.
5. Information security
We implement technical, human, and administrative measures to protect your information against unauthorized access, loss, alteration, or improper disclosure.
6. Validity
Our databases will remain active for as long as the authorized purpose is maintained or as required by legal or contractual obligations.
This policy has been in force since 2/January/2023 and may be updated. Any changes will be communicated through our official channels.
VIDAL & ASTUDILLO Ltda We are committed to the protection and responsible use of your personal information.